We've been having telephone issues, please accept our apologies! Progressive Vision Center recently made a phone system conversion. Many recent calls were being answered and allowed the caller to leave a voicemail. However, these voicemails were not accessible or recoverable. We apologize for any inconvenience or idea that your call was not important to us…we have found out that we were not receiving them! Our phone system has now been corrected and has been working flawlessly again. Please call us 309-647-2020! We apologize again and look forward to hearing from you!